FAQ

Terms & Specs

Are the trips guaranteed to run? What is a confirmed departure?

Unsure whether the tours 100% running, easy, just check if an available date has a (C) for Confirmed Departure stamp and start booking with Certainty!
We only take refundable deposits, so don’t be afraid to book on a trip that isn’t yet a Confirmed Departure.

What happens to my deposit if my trip is cancelled?

We’ll refund your money and sincerely apologize. Trips may be cancelled for numerous reasons. In the unfortunate event that we do, we’ll do our best to put you on the next available tour with a 10% discount for your inconvenience.

What are Sweet As Travels booking Terms and Conditions?

Check out our Terms & Conditions.

Where can I find your privacy policy?

Check out our Privacy Policy.

What are the extras?

We don’t include everything because we can’t cater for everyone. Not everyones got the same tastes, so in your free time we give you the reigns to choose how you want to spend your time.

With heaps of optionals from day to day, if you haven’t already pre-booked, let us know ASAP because availability can be short.

Where can I find details on the extras?

Look for the ‘Extras’ section in your itinerary or on the tour page. We’ll try our best to explain what you’re getting yourself in for, and how much it’ll cost.

Note that packages take into account discounted rates, and maybe cheaper than those that are bought individually.

Do the extras get cheaper the more that I buy?

Depending on what and how much you’re looking to spend, yes. Contact us if you’re peaking over $1,000 out of a package and we’ll see what we can do.

What ways can I travel?

Overwhelmed by all the choice? Let us break it down for you. We know better than anyone that everyone’s different, so to make things simple we’re giving you the choice to travel how you want.

Choose between our discounted packages below or design your perfect trip from the extras on our tour page.

    Easy Explorer

  • Waiheke Wine Tour
  • Taupo Kayaking (Tongariro Alternative)
  • Wairakei Terraces
  • Dart Stables River Wild Horse Trek

    Nomad

  • Rangitoto Island
  • Okere White Water Rafting
  • Waitomo Caves Black Odyssey Tour
  • Marlborough Paragliding
  • Franz Josef Heli-hike
  • Queenstown Cable Car and Luge

    Daredevil

  • Auckland Bridge Climb + Bungy
  • Rotorua Canopy Tour
  • Okere White Water Rafting
  • Waitomo Caves Abyss Tour
  • Franz Josef Heli-hike
  • Ben Nevis Bungy
  • Queenstown Skydive
  • Dart River Jet

    VIP

  • Private Accommodation
  • Franz Josef Heli-hike
  • Milford Sound Overnight Cruise
  • Mount Cook Scenic Flight

How much free time will I have?

Most of our trips are packed because we don’t want you to miss a thing! For this reason, we give you the option of sitting out for a lie in, or going flatout like a lizard drinking! After all, it’s your holiday.

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