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The important bits

Frequently Asked Questions


Find heaps of useful information to help get you prepared before your trip! 

Do I need a passport or travel visa?


Depending on where you’re from and where you’re travelling to you may need visas to enter certain countries included in your New Zealand tour. You are responsible for obtaining all necessary visas requirements prior to departure as failure to obtain any visas or travel documentation could result in entry denial and cause you to miss part or all of your trip.

Note that visas may take 6-8 weeks to obtain and passport even longer and may also incur additional fees which we do not cover. We advise that you allow a sufficient amount of time to acquire these before departure.

Due to individual government regulations that are subject to change, please be aware that we are unable to advise on the need to obtain visa information. However, note that the information we have provided below is only to be used as a guide and that you should contact the local embassy for the country you’re travelling to for up to date information.

New Zealand


If you’re not a national citizen of the country you’re wishing to tour, passengers will require a passport to travel abroad. To obtain a passport, apply for one with your local government, or enquire with at a government office.

Can I bring food into New Zealand?

Bringing food into New Zealand is subject to strict regulations to protect the country's unique biodiversity and agriculture. In general, you are required to declare all food items you bring with you when entering New Zealand. Some items may be allowed, while others may be prohibited due to potential biosecurity risks.

It's essential to check the official New Zealand Customs website or contact them directly to understand the specific rules and restrictions regarding bringing food into the country. Non-compliance with these regulations can result in fines, so it's crucial to be aware of and adhere to them to ensure a smooth and enjoyable visit to New Zealand.

Will I need to be vaccinated?

Travelers and airline or cruise personnel are not obligated to undergo pre-departure testing or provide evidence of COVID-19 vaccination in order to gain entry into New Zealand. It is advisable to consult your chosen airline or cruise operator, as they might still demand proof of vaccination.

In the event that you exhibit symptoms of COVID-19 upon your arrival in New Zealand via air travel, we strongly recommend that you undergo a rapid antigen test (RAT).

Complimentary RATs are available at the airport for your convenience.

Please report a positive test result by calling 0800 222 478

For further information: COVID-19 and travelling in New Zealand

Can I bring medication into New Zealand?

Bringing medication into New Zealand is allowed, but it's essential to follow specific guidelines and declare any medications you have with you when entering the country. To avoid any issues, you should carry a copy of your prescription or a letter from your healthcare provider explaining the need for the medication.

Some medications may require approval from New Zealand's Ministry of Health before you can bring them into the country, especially if they contain controlled substances. It's advisable to check the official New Zealand Customs website or contact them directly to ensure you comply with all necessary regulations regarding the importation of medication. This will help ensure a hassle-free entry and a worry-free stay in New Zealand.

What type of visa do I need?
To visit New Zealand for tourism, you typically need a Visitor Visa. This visa category allows you to explore the country for a set period, depending on the type of visa you obtain.

You can apply for a Visitor Visa online or through the nearest New Zealand embassy or consulate in your home country. The application process will require you to provide certain documents and meet specific eligibility criteria, so it's essential to review the requirements outlined by New Zealand Immigration.
Do I need a visa if I'm from a visa-exempt country?

Citizens of visa-exempt countries do not require a visa for short visits to New Zealand (usually up to 90 days). However, you must still meet the standard entry requirements, including having a valid passport, sufficient funds for your stay, and an onward travel ticket.

It's advisable to check the New Zealand Immigration website to verify whether your country is eligible for visa-free travel and for any recent changes to the visa policy.

How do I apply for a New Zealand tourist visa?

To apply for a New Zealand tourist visa, you can use the online application system provided by New Zealand Immigration or visit your nearest New Zealand embassy or consulate. You will need to complete the application form, provide required documents (such as a valid passport, proof of funds, and a travel itinerary), and pay the applicable visa fee.

Be sure to review the specific guidelines and checklist for the tourist visa application to ensure a smooth process.

What is the duration of stay allowed on a New Zealand tourist visa?

The duration of stay allowed on a New Zealand tourist visa can vary depending on the type of visa and individual circumstances. Typically, tourist visas grant stays ranging from a few weeks to several months.

It's important to check the visa conditions on your specific visa to understand the permitted length of your stay. In some cases, extensions may be possible, but these should be applied for before your current visa expires.

Can I work on a tourist visa in New Zealand?

Generally, New Zealand tourist visas do not allow for employment. If you wish to work in New Zealand, you will need to explore visa options designed for employment purposes, such as a work visa or a working holiday visa.

It's important to abide by the conditions of your visa to avoid any legal issues during your stay in New Zealand.